![]() Use folder navigation bar to locate Firefox Folder (it’s not Firefox installation folder). Mark all files and folder using Ctrl+A inside profile folder and delete them. Click the red button, as seen in the image below.įrom here, Firefox will close itself and reopen, click the Finish button and your browser reset will be complete. Click on Show Folder under Profile Folder in Application Basics section. Click on the button to Refresh Firefox.Īfter clicking on the Refresh Firefox button, an alert window will appear asking you to confirm that you would like to proceed with refreshing Firefox. This takes you to Firefox's Troubleshooting Information page, where you can locate the option to Refresh Firefox in the upper right corner area. You can clear Firefoxs cache by going to the browser settings, clicking on Privacy & Security, and scrolling to Cookies and Site Data. This will take you to a new menu, where you will want to select the option for More Troubleshooting Information. Click the Troubleshooting Information option in the Help menu. Click the Help option near the bottom of the menu. If youre asked to back up your Mac before resetting it, you can open Time Machine and back up to an external storage device. You will click on the Help option at the very bottom of the drop down menu. To do this, click the menu button at the top right corner of the Firefox window. ![]() Once you have opened the Firefox browser, you will want to click on the 3 horizontal lines in the upper right corner of the window, to access the drop down menu like in the image below. In the main menu of the browser select History and below that the submenu-item Clear Recent History. How to Remove Adware, Pop-Ups, and Browser Redirects From Your Mac Note: If you believe Firefox may be infected with adware, please see the following article for more information
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